Service module · Startup Assistant
In development · early access for design partnersPlug in at the unit. The startup report fills itself.
The Startup Assistant is a small box a tech connects to a unit at startup, before controls integration, or on a service call. It is designed to detect BACnet or Modbus on its own, fill in the startup report from live points, and troubleshoot with the unit’s whole record beside the readings, with or without signal in the mechanical room.
Startup checklist
- Supply air temp55.4 °Ffilled
- Return air temp72.1 °Ffilled
- Compressor 1Runningfilled
- Outdoor air damper22 %filled
- Refrigerant pressuresTech to enterto do
- Data tag photoModel and serial readfilled
2 points were mapped with low confidence. Tap to confirm.
Illustrative values · not a real unit
AT STARTUP
From data tag to finished report, without a controls tech.
The box is the sensor and EquipTalkIQ is the brain: the box streams to the tech’s phone over its own Wi-Fi, and the phone syncs to the unit’s record.
- 01
Snap the data tag
Phone cameraThe app reads the model and serial number from a photo of the data tag, identifies the unit and opens its record: manuals, warranty, service history and the startup checklist for that model.
- 02
Plug in one cable
On-screen wiring pictureThe phone shows which terminals to use, drawn from that unit’s own wiring diagram. One color-coded cable from the box to the unit’s controls. No controls knowledge needed.
- 03
It finds the protocol
BACnet MS/TP · BACnet/IP · Modbus RTU · Modbus TCPThe box listens first, works out the protocol, baud rate and addresses in use, then shows a green Connected check. Errors come back in plain language. We are designing for under five minutes from plug-in to connected.
- 04
The checklist fills itself
Startup reportLive points fill every line of the startup report they can. The tech completes the rest with big buttons and photo prompts, and the finished report is saved to the unit’s record and its closeout package.
- 05
Points are mapped for you
AI point mappingAI reads the manufacturer’s published points list, IOM and wiring diagram and maps the unit’s points. Anything it is unsure of is flagged for a one-tap confirmation, and a confirmed map is reused for that model next time.
ON A SERVICE CALL
Live readings, with the unit’s whole story beside them.
The same box, more software. Live data sits next to the manuals, warranty, service history and startup data the record already holds, and the assistant reasons over all of it.
Live points in plain English
Supply air, compressor status, damper position: named the way a tech says them, not as object IDs.
Alarms and fault codes explained
Active alarms and fault codes are explained from the manufacturer’s documents for that model.
Likely causes, with the record behind them
The assistant suggests likely causes from the manual and the unit’s own service history, and shows what it used.
Trend logging for intermittent problems
Leave it logging for an hour or overnight to catch the fault that never happens while you are standing there.
Findings saved to the unit
Readings, trends and what you found go onto the equipment record for the next tech.
Safe on a live BMS
On integrated jobs it listens first, never takes an address already in use, polls lightly and stays read-only.
OFFLINE-FIRST
No signal in the mechanical room? It still works.
The app caches the unit’s record before you go in, the box and the phone store readings locally, and everything syncs when signal returns. It is also the offline way to connect a building whose BMS never touches the internet.
WHERE IT STANDS
What you can use now, and what is being built.
The box is a prototype, and its price is not set. Units for design partners come first; no ship date is promised on this page.
In the app today
- The unit record: manuals, warranty, service history and documents in one place
- Ask AI on each unit, with Sources on every answer
- Startup and commissioning visit reports from rep visits, written to each unit’s service history
In development
- The Startup Assistant box (prototype hardware)
- Data tag scan, protocol auto-detection and the live startup checklist
- AI point mapping with one-tap confirmation
- Live troubleshooting, trend logging and offline sync
Put a prototype on your next startup.
Early access is for design partners: service and construction teams who start up packaged equipment, will try the box on real units and tell us what gets in the way.
THE RECORD OUTLASTS THE PROJECT
Win the job with cited answers.
Then keep the building talking.
Explore EquipTalkIQ with sample project data: takeoff, specs, planning, turnover, service, dispatch and controls.
Bring your questions. Follow the sources.